Kwiff Terms and Conditions

Welcome to Kwiff Casino. These Terms and Conditions govern your use of our website, our Kwiff app and all services we provide, including casino games, live casino and sports betting. By registering an account, placing a Kwiff bet or otherwise using our platform, you confirm that you have read, understood and agree to be bound by these terms in full.

Who We Are

Kwiff Casino is operated by Kwiff Limited, a company registered in Malta under company number C77623, with its registered office at Level 2, Domestica Building, Triq Il-Wied Ta' L-Msida, Msida MSD9023, Malta. Kwiff Limited is a wholly owned subsidiary of Eaton Gate Gaming Limited, registered in England and Wales under number 9526212, with its registered office at Prospect House, 1 Prospect Place, Millennium Way, Pride Park, Derby DE24 8HG. Copyright in our website and content is held by Spryme Limited. We hold a UK Gambling Commission umbrella licence under account number 44448, held by Eaton Gate Gaming Limited, naming Kwiff Limited as agent. We also hold an Irish Revenue licence, reference 1015903, which allows us to offer our services lawfully to customers in the United Kingdom and Ireland. Since our establishment in 2015, we have aimed to provide a fair, secure and enjoyable experience across our Kwiff slots, live casino and sports betting products.

Eligibility and Kwiff Register Requirements

Our services are available only to residents of the United Kingdom and Ireland who are at least 18 years old. Access and use of our services from any location outside these territories is strictly prohibited, and we do not permit the use of VPNs or any technology intended to mask your true location. When you complete our Kwiff register process, you must provide accurate, complete and up-to-date personal information. We may request identity documents at any time, and verification becomes mandatory once your casino and slots play reaches €2,000 or the currency equivalent. We usually verify documents within 72 hours of receipt, and additional security checks are typically completed within 24 hours.

Account Security and Kwiff Login

You are responsible for keeping your Kwiff login credentials confidential and for all activity carried out through your account. We recommend using a strong, unique password for your Kwiff casino login and never sharing it with third parties. If you suspect unauthorised access to your account, you must notify us immediately through our help centre. We reserve the right to suspend or close any account where we suspect fraud, multiple accounts or a breach of these terms.

Deposits, Withdrawals and Payment Methods

The minimum Kwiff deposit is £10, and the minimum Kwiff withdrawal is £/€10. We accept debit cards including Visa and Mastercard, Apple Pay, Revolut debit cards and Pay By Bank. We do not accept credit cards, prepaid cards or credit-backed funds, and Wise debit cards or Wise Pay by Bank may be declined at our discretion. Our withdrawal methods include debit cards processed via Visa Direct and Mastercard Send, Apple Pay returned to your connected UK debit card, and Revolut cards processed through the fast-payout network. We operate a closed-loop payment policy, meaning withdrawals are returned to your original deposit method wherever possible; where this is not possible, we will pay out to a verified method registered in your name. Most Kwiff withdrawal requests are completed in under 30 minutes, with funds usually arriving within 30 minutes of approval depending on your bank. A dormant account fee of £/€5 per month applies after 13 consecutive months of inactivity, and we will notify you after 12 months of inactivity before any fee is applied.

Kwiff Bonus, Free Spins and Promotional Terms

We offer a range of promotions, including our Kwiff bonus and Kwiff free spins offers, subject to specific terms. Our casino welcome offer requires you to wager £20 cash on slots within 5 days of your first deposit to receive 200 free spins on Book of Dead at £0.10 per spin. Winnings from these spins are paid directly to your cash balance with zero wagering requirements, capped at a maximum of £250. Deposits made using e-wallets or virtual cards are excluded from this offer, and it is available only to new customers who have not previously held an account with us. Spins may occasionally take until the next working day to appear.

Our sports welcome offer rewards new UK customers aged 18 and over who place a £10 real money Kwiff bet at minimum odds of 2.0 within 5 days of their first deposit with 4 x £10 free bets, comprising one single, two accumulators with a minimum of 3 selections each, and one Bet Builder with a minimum of 3 selections. This offer excludes cash-out bets, each-way bets, multiples, ineligible markets and odds boosts, and free bets are credited after settlement with a 7-day expiry. We do not currently operate a Kwiff no deposit bonus, and any Kwiff bonus code or Kwiff promo code we issue is subject to the specific terms published alongside that offer. Other promotions include Spin Gifts, Casino Supercharge, the Big Kwiff Tournament, and our Rewards BURST leaderboard prize pool, each governed by its own published rules.

Games, Kwiff App and Kwiff UK Services

Through our website and our Kwiff app, available for iOS and Android, we provide access to over 6,000 games, including more than 5,000 Kwiff slots, 800+ live casino titles and 86 progressive jackpot games. Our Kwiff casino app combines casino and sports betting in one platform, giving Kwiff UK customers a seamless mobile experience. We work with leading providers including NetEnt, Red Tiger, Big Time Gaming, Nolimit City, Pragmatic Play, Play'n GO, Games Global and Playtech, with our Kwiff live casino powered by Evolution and Playtech, offering live roulette, live blackjack, live baccarat and popular game shows.

Responsible Gambling

We are committed to promoting responsible play across all our products. We provide tools including deposit limits, time-outs and self-exclusion, and our customer support team is available to discuss any concerns you may have about your gambling activity. If you feel your play is becoming problematic, we encourage you to contact us or seek independent support services.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services, including any Kwiff casino review content published by third parties, which does not represent our official position.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We will notify you of material changes, and continued use of our services after such changes constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, your Kwiff casino bonus, a Kwiff withdrawal, or any other aspect of your account, our support team is available 24/7 via live chat, our help centre, or by email at help@kwiff.com. We are here to help you enjoy your experience with us safely and responsibly.